Pakistan Telecommunication Company Ltd.(PTCL) Bill Payment

Following is the PTCL bill online form for payment:

Pakistan Telecommunication Company Limited has always tried to pursue innovative techniques to facilitate its customers. To improve its billing process, the company has started an online billing system for its customers to allow them to pay their PTCL bills online via Debit(ATM) cards. This helps the PTCL customers to pay, print, or download their bills. The process needs an account that can be created via an email address. Follow the steps mentioned below if there is any confusion in the payment process.

Visit the PTCL Duplicate Bill page to read out the detail regarding how to print out your duplicate bill copy.

Steps to Pay PTCL Bill Online

1 – Fill out the PTCL bill form available on top of this page and click on ” Pay Bill Now”.

2 – Select the service for which you have to pay the bill.

ptcl bill inquiry page

3 – Select/Write the respective details according to your chosen service. For example, for PTCL landline/Vfone postpaid, you have to select Area Code and write the Telephone Number and Click on “Inquire Bill”.

area code telephone number

4 – After that, bill information will be displayed on top of the page. Click on “Pay as Guest” or if you already have a PTCL account, then select “Pay the bill using PTCL Account”.

bill information pay as guest

5 – The final step is to Select the Payment option i.e Credit/Debit card payment. User can use their Atm card for this purpose. Most all ATM cards in Pakistan are required to activate internet banking via their official bank phone helpline number.

payment options select

How to check PTCL Bill without an Account ID or by Number?

There are two methods to successfully do landline/broadband/Evo Bill check without an Account ID or using your number:

Finding your Account ID on your original Bill.

Following is the picture of a random bill. The red spot is where the account ID is mentioned.

Account ID is a ten-digit number that is used to extract your ID/Password or create a new login. It is the easiest method as everyone has an old bill at home or they can print it out easily.

Online bill payment account:

This requires some details to create an e bill account. You can visit the above link and provide information regarding your telephone number, mobile number, account ID, Email Address, and name.

Landline, Internet and Wireless Billing

Landline and Broadband Internet billing charges consist of the phone line rent, local and internet call rates, broadband internet packages, and Add ons (Smart TV, etc). The Smart TV charges are included with the internet and depend on whether you have paid the full amount for the IPTV device or not.

EVO, Charji, and Vfone billing include the communication charges in accordance with internet data usage or post-paid package applied. Recently, PTCL has also added the telephone and internet setup charges, including the installation charges according to the reference number.


  • Provide a valid e-mail address. Thus, it will ensure that your monthly e-bill is regularly mailed.
  • Contemporary, the company provides you the facility to pay Bill conveniently via Upaisa Agent or Upaisa Wallet. In this case, you just have to provide your Area code & Landline number instead of the Account/reference number.
  • Unable to pay the bill for 3 months will result in a disconnection. To clarify, you have clear arrears to resume your connection.


Similarly, like ATM depositing machines, Public Cash Payment Machines (PCPMs) deposit cash for billing. As a result, customers can save their time by using the easy touch user interface available on these machines.


In case of any complaint or question regarding the bill then use the Helpline Numbers. However, the customers can call anytime 24/7 for a PTCL complaint. Generally, the customer service is quite helpful. They will listen to your complaint or issue carefully and will try their best to resolve it.